Delivery Service

  1. You may enjoy free delivery service for orders over HK$1,000. For the order below HK$1,000, the delivery fee is HK$160.
  2. Delivery will be arranged in 3-5 working days once the order is confirmed.
  3. The delivery service is only available to any address on Hong Kong Island, Kowloon and the New Territories. Regarding delivery to the outlying islands, please contact us.
  4. Additional fee (HK$20 per case) apply for any delivery to walk-up buildings past the first floor.
  5. Additional charge for delivery if orders sending to following warehouse locations:
    Tsing Yi Tien Chu (JAS) - $100
    Kerry Warehouse (Kwai Chung) - $450
  6. To reschedule delivery and amend order, please contact us at least 24 hours before delivery. $150 administration fee will be charged for amendment made within 24 hours of delivery.
  7. Delivery service will be suspended when typhoon signal No.8 or above or a Black Rain warning is hoisted. In such event, we will contact you to re-schedule delivery date and time.
  8. We reserve the right to charge storage fees if you have not informed us of a delivery address and date within 30 days after notification from us stating that your order is ready.
  9. In case of any dispute, our determination shall be final.